Niagara Casino Privacy Policy & Data Use

Privacy is important in Canada. We handle personal information to operate our gaming services, protect accounts, and meet legal requirements.

This Privacy Policy takes effect on May 15, 2025. We may update it over time as our operations, applicable laws, or regulatory expectations change.

We process personal information on clear legal grounds: contractual necessity to deliver services, legitimate interests for security and service improvements, legal obligations under Canadian requirements, and consent when you choose to receive marketing communications.

Processing takes place primarily within Canada. Limited international transfers may occur with appropriate safeguards, including contractual clauses or adequacy decisions.

What We Collect

We collect only what is needed to provide gameplay, payments, support, and safer access. Some information is provided directly by you, and some is generated when you use our platform.

Core categories of information

• Account details used for registration, verification, and account management.
• Financial details needed to process deposits, withdrawals, and transaction history.
• Technical data that supports platform functionality and session security.
• Usage information that helps us tailor content and assess feature performance.
• Communications content from support chats, feedback, and survey responses.

We use this information for account creation and verification, payment processing, providing and improving games and features, fraud prevention, customer support, and regulatory compliance.

Who We Share Information With

Some sharing is necessary to deliver services in Canada and keep the platform reliable. We share personal information with service providers—such as payment processors, identity verification services, and technology vendors—when they need access to perform essential functions.

We may also share information with affiliated companies within our corporate structure, including the physical Niagara Falls casino location, where this supports operations and service continuity.

Disclosures may also be required by law or regulation. We may share relevant information with the Ontario Alcohol and Gaming Commission, FINTRAC, and other applicable Canadian authorities, or when required by court order, subpoena, or other legal process.

Security, Retention & Eligibility

We protect personal information through technical and organisational controls designed to reduce unauthorised access and misuse across our systems.

• 256-bit SSL encryption for data transmission.
• Secure storage with access controls.
• Regular security assessments and penetration testing.

Retention depends on the type of information and legal requirements. We keep account information for the duration of the account plus 7 years, transaction records for 7 years, communication records for 2 years, and technical and usage data for 13 months.

Our services are for individuals 19+ only. We do not knowingly collect information from underage individuals, and we delete it promptly if discovered.

Cookies and tracking choices

We use four cookie types: essential cookies for required functionality, analytical cookies for anonymous statistics, functional cookies to remember preferences, and marketing cookies for targeted advertising on a consent basis.

You can manage cookie preferences through browser settings or our cookie tool. Disabling certain cookies may reduce platform functionality.

Exercising your privacy rights

In Canada, you may request access, corrections, deletion where legally permitted, restrictions, objections to certain processing, portability, and withdrawal of consent. Requests are typically processed within 30 days.

To make a request or ask a question, contact our Privacy Officer:

• Privacy Officer, Niagara Online Casino
• 5705 Falls Avenue, Niagara Falls, Ontario, Canada
• [email protected]
• 1-888-325-5788

Quick reference

Disclosure

Our website includes affiliate links that may generate commissions when users sign up or make purchases through them. These commissions help maintain the site so it remains free and accessible, while we remain committed to unbiased and accurate content.